Terms & Conditions

Return Policy

There are no refunds except when the item you receive is damaged. The onus is on customers to correctly fill in their address as we cannot be held responsible for misplaced orders if the wrong shipping address is submitted. Carefully consider your purchase before checking out. Using our website indicates you consent to our terms & conditions which may change so refer to this section as frequently as possible. 

If you are eligible for a refund per the information above, please contact us at kultureklub247@gmail.com within 7 days of collecting your order. 



Products are shipped worldwide from Dublin, Ireland. Please allow 7 working days in addition to delivery times to facilitate orders. Tracking numbers are sent to customers via email once their order has been confirmed. Prices vary depending on the distance they will travel.

Delivery time frame after order is processed:

  • Ireland – approximately 3 working days.

  • U.K. & Europe – approximately 5 working days.

  • Canada & U.S. – approximately 10 working days.

  • Rest of the World – approximately 15 working days.

These delivery times only serve as guidelines. orders may either arrive sooner or be subjected to Delays if we receive a high volume of orders.  Please check here regularly for shipping information.